222db Privacy Policy
Your personal information matters greatly to us. This policy explains in detail how 222db collects, uses, and keeps your information secure.
Introduction and Scope
This privacy policy applies to the 222db platform. By using the 222db website, mobile interface, or any other service, you accept the terms of this privacy policy. Please read this policy carefully, as it contains important information about your rights and responsibilities.
In this policy, the words "user", "you", or "your" refer to any person registered on or using the 222db platform. The words "we", "us", or "222db" refer to the organization that operates this platform.
We place the highest priority on the privacy of users in Bangladesh. We use SSL encryption technology to keep all your information secure and to protect your data from unauthorized access by third parties.
This privacy policy was last updated in 2026. If any changes are made to the policy, we will notify you through the platform.
What Information We Collect
We collect the types of information listed below to confirm your membership on the 222db platform, to provide services, and to maintain security.
2.1 Personal Identification Information
- Full name and date of birth (for age verification)
- Email address and contact details
- National ID card or passport details (for identity verification)
- Address and residential information
- Username and account details
2.2 Financial Transaction Information
- Transaction details related to bKash, Nagad, Rocket, or Upay accounts
- Deposit and withdrawal history
- Documents related to payment verification
- Financial identity information (required for the KYC process)
2.3 Technical and Usage Information
- IP address and device information
- Browser type and version
- Login time and session information
- Gaming activity history on the platform
- Information obtained from cookies and similar tracking technologies
We collect only the information that is necessary. We do not store your full card number or complete bank account details.
How Your Information Is Used
222db uses the information collected about you for the purposes described below. We never use your information for unauthorized purposes under any circumstances.
3.1 For Providing Services
- To create and manage your account
- To process deposits and withdrawals
- To deliver gaming services without interruption
- To provide bonuses and promotions correctly
- To run 24/7 live chat support in Bengali
3.2 For Security and Legal Compliance
- To prevent fraud and money laundering
- To verify user identity (KYC)
- To prevent minors (under 21 years of age) from accessing the platform
- To ensure responsible gaming
- To comply with applicable laws and regulations
3.3 For Service Improvement
- To improve the platform experience
- To identify and resolve technical issues
- To customize content according to user preferences
- To communicate important service-related updates
Data Storage and Security
The 222db platform adopts industry-standard security measures to keep your personal information secure. Our security framework is regularly reviewed and upgraded.
4.1 Technical Security Measures
- SSL encryption — all data transfers are secure
- Firewall and anti-malware protection
- Regular security audits and vulnerability testing
- Two-Factor Authentication facility
- Encrypted database storage system
4.2 Data Retention Period
We store your information for as long as your account remains active. If an account is closed, certain information may be retained for a period required by legal obligations. Records of financial transactions are kept for a defined period in accordance with the guidance of relevant regulatory bodies.
All information stored on our servers is kept in an encrypted state. Only authorized staff are granted access to the information they need.
Cookies and Tracking Technologies
The 222db platform uses cookies and similar technologies to improve the user experience and to ensure the platform functions properly.
5.1 Types of Cookies We Use
- Essential cookies: Essential for the platform to function correctly. Without these, it is not possible to complete login or transactions.
- Functionality cookies: To remember your preferences and settings, such as language selection.
- Analytical cookies: To analyze platform usage and improve service quality.
- Security cookies: To detect fraud and keep accounts secure.
5.2 Cookie Controls
You can control cookies by changing your browser settings. However, disabling essential cookies may cause some important platform features to not work correctly. Contact our live chat support for more details on controlling cookies.
Sharing Information with Third Parties
222db does not sell your personal information to any third party. However, limited information may be shared in specific circumstances listed below.
6.1 Service Provider Partners
We work with trusted partners for payment processing (bKash, Nagad, Rocket, Upay), identity verification, and technology services. These partners receive only the information needed to provide the specific service and are bound by strict confidentiality obligations.
6.2 Gaming Providers
Game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and Ezugi are integrated into the platform to deliver gaming services. Limited technical information may be exchanged with them to ensure fair play.
6.3 Legal Obligations
We may be required to provide your information in response to a court order, a lawful request from a law enforcement agency, or as required by applicable law. In such cases, we will always follow the relevant legal process and will attempt to notify you where possible.
We never sell your information to advertisers or share it with third parties for commercial purposes.
Your Rights
As a user of 222db, you have certain important rights regarding your personal information. Contact our support team to exercise these rights.
7.1 Right to Access Information
You may request from us what information we hold about you. We will provide this information within a reasonable time.
7.2 Right to Correct Information
If any of your stored information is incorrect, you may request that it be corrected. It is our responsibility to update information to ensure it is accurate.
7.3 Right to Delete Information
In certain circumstances, you may request that your information be deleted. However, due to legal obligations, retaining some information for a defined period may be mandatory. Records of financial transactions and information related to anti-money laundering fall under this exception.
7.4 Right to Object to Data Processing
You may object to the use of your information for marketing or analytical purposes. The ability to object to processing related to essential services may be limited.
7.5 Right to Close Account
You may request to close your 222db account at any time. Any pending transactions will be completed before the account is closed, and any outstanding balance will be returned.
Protection of Minors
222db is a platform operated exclusively for persons aged 21 and above. We do not collect information from minors and do not permit them to participate on the platform.
An age verification process is followed at the time of registration. If we learn that a minor has created an account, that account will be closed immediately and the collected information will be deleted.
If parents believe their child is using this platform, please contact our support team without delay. We will take the necessary steps promptly.
For persons aged 21 and above only. Age verification is a mandatory part of our KYC process.
Policy Changes and Updates
222db reserves the right to change or update this privacy policy when necessary. If important changes are made to the policy, we will notify you in the following ways:
- Via a notification on the platform
- By sending a message to your registered email
- By informing you of important changes through live chat
If you continue to use the platform after an update, it will be assumed that you have accepted the revised policy. You are therefore advised to visit this page regularly.
This privacy policy should be read together with 222db's Terms and Conditions and Responsible Gaming Policy.
Contact Regarding Privacy
If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us using the methods listed below. Our dedicated team is ready to answer all your questions in Bengali.
Live Chat Support
Get support in Bengali 24 hours a day, 7 days a week. Use live chat for immediate assistance.
24/7 support hours: BST (UTC+6)
Email Support
Contact us by email for detailed privacy-related requests or matters concerning account information.
[email protected]